Tuesday, November 3, 2009

December 5 "Handling Difficult Library Customers”

Dear Colleague:

Greetings from the Association!

The PNU-LISAA, Inc., A Caring Alumni Group, is pleased to invite you to attend a forum on "Handling Difficult Library Customers” with focus on clientele-library collaboration on December 5, 2009 at the Philippine Normal University, Taft Avenue, Manila from 9:00 A.M. to 2:00 PM. and General Assembly afterwards. Registration fee is five-hundred pesos only (Php500.00)

Through this forum, the Association aims to share and enrich the knowledge of fellow professionals, and library personnel in handling difficult clientele, library-users and customers with Mr. Roderick B. Ramos, Reference Librarian of De La Salle University as forum speaker.

The 9th General Assembly and Induction of 2010 Executive Board of PNU-LISAA, Inc. begins at 11:45 A.M. with Dr. Maria A. Orendain, Philippine Normal University Librarian as inducting officer.

Forum fee is five-hundred pesos (Php500.00) inclusive of the membership fee (2010), lunch and certificate of participation. The forum is free for those alumni who settled the membership dues for 2009.

For further inquiries, you may contact: Jo Ladlad, jocelyn. ladladj@dlsu.edu.ph Evelyn P. Nabus, lynnabus_gov@yahoo.com; and Marites K. Chavez, mkchavez5@yahoo.com.

We hope you could join us. Thank you very much.

Sincerely yours,

Marites K. Chavez
Vice President/ Conference Chair

Noted by:

Jocelyn L. Ladlad
President

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About Me

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Ramos, also supervised a memorial library, came to PNU from barrio library work, where he managed three libraries and adult classes for Trinity College of Quezon City-Sagada Special Academic Program for 3 years. He started as a teacher-librarian (E. Abada High School, DCS, Manila) in 1992, became an instructor-librarian for six years (St. Louis College of Valenzuela City), and previously college librarian of the Education & Periodicals Section of PNU, 2008 president to PNU-LISAA, Inc., now conference chair to Every Librarian's Association, PAARL, Inc He earned academic units both for Master in Public Administration and Master in Educational Management. Presently, he is enrolled in MAED with Library Science as specialization at PNU and used to work in the IRS of DLSU-Manila and now associate librarian to its Archives services.